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FAQs FAQs

FAQs

Take a Look the Most Frequently Asked Questions

FAQs

1. How to Open an Account?

Go to the account registration, and fill in all details. Tick all the boxes agreeing to our terms and conditions, and provide documents for KYC. Your documents and information will be reviewed, and your account will be opened in no time. You will then be given your login credentials. If you don’t want to open a live account yet, you can also choose to open a demo account.

2. How to Make a Deposit?

Go to the client area in your trading terminal to make a deposit. There are many ways to deposit on the Soho Markets platform, including bank transfer, Skrill, Paypal, and Neteller. Processing times can vary as per different channels. For instance, it could take up to 5 business days for wire transfers. However, the rest of the methods are instant. Soho Markets doesn’t accept any third-party deposits. When your deposit is successful, funds will automatically be added to your account, and you can start trading.

3. Are My Username and Password Secure?

Yes, Soho Markets uses the most advanced technologies and complies with all regulatory protocols to ensure your data, and funds remain secure. 

4. What to Do if I Forget My Password?

Click on the ‘forgot password’ link on your trading platform, and answer the security questions to reset your password. Ensure to choose 2FA (2-Factor authentication) to ensure added protection while choosing a password. Choose a strong password consisting of a combination of letters and symbols.

5.How to Connect to the Same Account in Other Devices

Simply download the platform version for your device. Install the platform and login with your credentials. You can access your account from anywhere with an internet connection, and at any time.

6. Which Accounts Do You Provide?

We offer ECN and STP accounts. Take a look at their detailed comparison to make the right decision on this link https://www.sohomarkets.com/en/accounts/accounts.html

7. How Long Does it Take to Open an Account?

We strive to provide you with easy and fast access to global financial markets. It might take us up to 1 business day to verify your documents and open your account.

8. What Instruments Can I Trade with Soho Markets?

We offer CFDs in over 100 financial assets globally. Start trading CFDs in forex, commodities, oil, energy, stocks, indices, metals, and more from one platform. You will be able to access competitive spreads and ultra-fast execution.

DEPOSIT METHODS

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2021

Best trade execution

Cairo Investment Expo 2021

2022

Best Forex Spreads

Ultimate FinTech Awards 2022

2022

Highest overall customer satisfaction

European Fintech 2022

2023

Best customer service

2023 Global Forex Awards

  • 2021

    Best trade execution

    Cairo Investment Expo 2021

  • 2022

    Best Forex Spreads

    Ultimate FinTech Awards 2022

  • 2022

    Highest overall customer satisfaction

    European Fintech 2022

  • 2023

    Best customer service

    2023 Global Forex Awards

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Email：supportsohomarkets.com

Copyright © 2024 - All rights reserved.

This website is operated by V&S Group of companies which has obtained several licenses in many regions around the world: • Vstar & Soho Markets Ltd (Cyprus) •Soho Markets Global Limited (Mauritius) • Soho Markets LLC (St. Vincent & the Grenadines)

Vstar & Soho Markets Ltd is an Investment Firm incorporated in Cyprus under number HE 408588. Regulated by the Cyprus Securities and Exchange Commission (CySEC) under license number 409/22.

Soho Markets Global Limited is an Investment Firm incorporated under the laws of Republic of Mauritius with company number 181778. Regulated by the Financial Service Commission (FSC) in Mauritius under license number GB21026599.

Soho Markets LLC is incorporated in St. Vincent & the Grenadines as an International Business Company with registration number 1310 LLC 2021.

Risk Warning: CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money. Please read the full Risk Disclosure.

Regional Restrictions: SOHO MARKETS GLOBAL LIMITED does not provide services in the territories of the United States of America, Canada, Israel, Japan, North Korea, Belgium, and UN/EU Sanctioned countries.

Soho Markets Global Limited and Soho Markets LLC do not provide services to EU clients.  EU clients can only be serviced by Vstar & Soho Markets Ltd.

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